We currently ship within the Republic of Ireland only. At this time, we do not offer shipping to Northern Ireland, the UK, or international destinations.

An Post Standard Delivery costs €6.99.

We offer free Click and Collect with our partner store, see Click and Collect info below.

Orders €75 or more qualify for free delivery within the Republic of Ireland. Order Processing and shipping times remain the same for free deliveries.

The minimum is calculated after discounts. Paying with a gift card or store credit doesn’t reduce the qualifying amount.

An Post Standard Delivery takes 1-2 Business days. Orders are processed within 1–2 business days (Monday–Friday). You will receive a confirmation email with a tracking number once your order leaves our warehouse. 

To change or cancel an order contact support or access your customer account. The order can only be altered prior to fulfillment (ie. leaving the warehouse).

Once our order is dispatched, you will receive a tracking number via email. You can monitor your parcel's journey at AnPost.com.

Gift Wrapping or Gift Message services are not available at this time however we can facilitate a customer that wishes to send a gift order to a different address than their billing, and exclude invoices from the package. Let us know if you want to do this!

Yes! We offer free Click and Collect with our partner store Clarkes Newsagents & Gift Shop, O'Rahilly Street, Ballina, Co. Mayo, Ireland, F26 Y226. 

Choose Pick up at checkout and we'll email you when your order is ready for collection typically within 24 hours. 

When collecting your order after receiving your ready-for-pickup email bring;

• your order number (in order confirmation email)
• photo ID.

If someone else is collecting on your behalf, they will need the order number.

Orders not collected within 7 days will be cancelled and refunded; contact us at support@littleoaktoys.ie if you need more time.

30-Day Returns

You may return any product (excluding gift cards and sale items) for a full refund within 30 days of receiving the last item in your order. Items are returned at the customer's own expense.

• Notification: You must inform us of your decision to cancel by emailing support@littleoaktoys.ie or a self-serve return through your customer account.
• Returns can be sent by mail or dropped to our click and collect location.
• This does not affect your 14-Day Right of Withdrawal.

 Eligibility & Condition

To be eligible for a full refund, items should be returned in "merchantable condition." This means:

• The item is in its original packaging.
• The item is unused and in the same condition that you received it.
• All tags and labels are still attached (where a product has them).
• You have the receipt or proof of purchase.

Note: You are permitted to open and inspect the goods as you would in a physical shop, but items that show signs of play or wear may be subject to a reduction in the refund amount.

See further our Refunds and Returns Policy.

If your order arrives damaged, or if we sent you the wrong item, we will make it right immediately.

• Please inspect your order upon reception and contact us at support@littleoaktoys.ie.
• Include your order number and photos of the issue.
• In these cases, we will provide a pre-paid return label, and a full refund or replacement will be issued at no cost to you.

Approved refunds are processed to your original payment method within 14 days of receiving your return. Please remember it can take additional time for your bank or credit card company to post the refund to your statement.

We accept all major credit and debit cards, plus PayPal, Apple Pay and Google Pay as alternate methods.

Only one discount code can be used per order and cannot be combined with other promotions.

To make things fair to everyone, sales discount codes can only be applied within the timeframe of the sale.